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Valentine City Centre Guest House

At Valentine City Centre Guest House, we operate to high standards of performance and advocate socially and environmentally sustainable business practices. Our aim is to bring a positive benefit to the societies in which we operate through high quality services, economic growth, environmental protection, community involvement and employment. In order to adhere to these principles, we endeavor to:

  • Set sound environmental and social objectives and targets, and integrate a process of review and reporting.
  • Comply with all applicable environmental laws, statutes, and regulations.
  • Continuously improve environmental performance and reduce environmental impact of our activities.
  • Create environmental awareness among our employees, customers, suppliers and the community at large.

Rob Wilkinson

Current Procedures

At present we currently:

Organization, Reporting and Management

  • Have a written environmental and responsible tourism policy document.
  • Have a staff member assigned to managing environmental issues.

Energy Management

  • Engage in achieving a reduction in the energy consumption of our hotel.
  • Have meters installed in all departments to help with the monitoring of energy use.
  • Have an energy management system installed to turn lights and air conditioning off in empty guest rooms.
  • Have a guest towel reuse/bed linen changing program in place to save water.


  • Comply with national waste regulations.
  • Collect recyclable items separately (cardboard, plastic, glass, metals, food waste, etc.).
  • Have replaced disposable items with reusable ones e.g. refillable soap and shampoo containers, cloth laundry bags, rechargeable batteries, etc.
  • Avoid using single use condiments (jam, butter, etc) with more packaging, in favor of reusable containers.
  • Have waste bins provided for guests around the hotel.


  • Source products from local suppliers wherever possible.
  • List the use of organic/local and fair trade ingredients on restaurant menus.
  • Buy products in bulk to minimize packaging.

Customer Education

  • Provide guests with information and encouragement to follow energy saving practices e.g. switching off lights, air conditioning, reusing towels, etc.
  • Encourage guests to explore the destination beyond the boundaries of the property.

Employee Training

  • Include environmental aspects into employee training, such as how to reduce energy, water and waste.

Future Procedures

In the next five years we aim to:

Energy Management

  • Have effective energy efficient lighting installed.

Customer Education

  • Encourage guests to buy products that are made locally.

DISCLAIMER: This is a self assessment of the hotel by the hotel representative. Confirmation of the accuracy and currency of the information should be sought from the hotel.

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The Green Hotels and Responsible Tourism Initiative is designed to help travelers, hotels, and local communities develop and promote environmental, social, and cultural sustainability by increasing awareness of issues affecting tourism and showcasing best green practices for hotels.

An initiative from